Terms of Business

These Terms of Business (“Terms”), complemented by a specific written Proposal for work with Organisations, Schools and Clubs, set out the basis on which Danielle Mensah will provide services to you (“Client”). The service will be referred to as coaching, regardless of the specific nature of the work. The date that the first session takes place shall be deemed to be the start date for the service. Participation by any individual that is the Client or is representing the Client in the first session constitutes acceptance of these Terms. Subsequent variations to these Terms and any associated Proposals must be agreed in writing between the parties.

Company Information

Danielle Mensah is a trading brand within the UK registered company QiDanChi LTD, registration number: 11450934 and VAT number: 327 6325 01

Contact
Email: danielle@qidanchi.com

Time and Procedures

Danielle will devote such time, attention and skills to the coaching as may be appropriate to execute and complete it. This will include the time spent in meetings, coaching or consultancy sessions, as well as reasonable time to properly prepare for and reflect on meetings. The procedure for and format of coaching services will be set out in a Proposal for work with Organisations.

Fees and Payment

Specific details of fees to be paid to Danielle will be set out in a Proposal for Organisations and Schools or Clubs or via email for Adults and Family Clients. Payment will be accepted by BACS using the account details below:

Account Name: QiDanChi

Bank Sort Code: 60-02-12

Account Number: 62437364

Danielle will invoice for her work in advance. Payment is due within 10 working days of invoicing or in advance of the session, whichever comes first and unless other terms are agreed in writing. Reasonable expenses will be charged at cost and will be specifically agreed in writing.

Confidentiality and conduct

Irrespective of whether a specific non-disclosure agreement is in place, this privacy policy sets out how we will use and protect any information obtained as a result of work for the Client. Where notes are taken, they will not identify the Client or its employees and will be destroyed within one year following the end of the contracted work. In the case of coaching services provided to an employee of the Client, personal information supplied to Danielle by the employee will be treated as confidential and will not be disclosed to any other employee or entity without the employee’s permission, save where required by law or where action is deemed necessary to prevent harm to the employee or someone else. We take steps to ensure compliance with the provisions of the General Data Protection Regulation (GDPR, 2016), UK Data Protection Act and the Bribery Act (2010). We require your personal information to understand your needs and provide you with a valuable service. We may use the information to enable us to keep records of the services we provide and to improve our products and services.

We may periodically send promotional emails about new products, services, special offers or other information which we think you may find interesting using the email address which you have provided. We may also contact you for market research purposes. If you prefer not to receive marketing information, you may unsubscribe at any time.

Liability and Insurance

Danielle will present her views or recommendations in good faith and will not be liable to the Client or third parties for any losses or injury arising or purportedly
arising as a result of any party acting upon such views or recommendations. The achievement of goals agreed with the Client will depend on a range of factors,
principally the direct efforts of the Client and its employees or students if applicable. Danielle holds Professional Indemnity and Public and Products Liability Insurance (details available on request).

Cancellation or Postponement of Work

In the event of a scheduled meeting or event being cancelled or postponed by the Client, or its representative, Danielle may charge cancellation fees of up to 100% of the agreed fee for that work. Cancellation fees may be charged if reasonable notice (48 hours for coaching sessions, 2 weeks for workshops and events) is not provided.

Service and Warranties

Danielle provides a variety of coaching and consulting services to people, organisations and leaders. She is an advanced teacher with Insight Principles, a Level 1 Facilitator with iheart, a certified coach with BOAS Partners PCC, a global leadership coaching business and a CTI qualified coach with the Coaches Training Institute, a global coach training academy, both accredited by the International Coaching Federation. Danielle is also a Personal, Professional & Spiritual Success Master Practitioner and Holistic Lifestyle Coach Level 2 with the CHEK Institute, a California based, training organisation implementing the art & science of optimal human performance. Danielle is passionate about cutting edge developments in medical and scientific research related to human evolution and behavioural change.  She has studied with one of Europe’s leading functional medicine practitioners and Naturopathic Doctor. Danielle is a neuroscience trainer and member of the Academy for Neuroscience and Education. Danielle is trained in Non-Violent Communication, a method to resolve conflict in any human relationship and Reflexive Performance Reset, a method to release tension from the body and restore deep breathing.  Danielle was awarded Most Inspirational Woman in Executive Coaching in 2019 by Awards International and in 2020 by Corp Today and in 2021.

She engages in Continuous Professional Development on an annual basis. 

Danielle has 20 years’ business experience, including international leadership at one of the world’s largest financial markets entreprise and has built new business lines in high tech trading at a global investment bank. She has been recognised, by the Financial News, as a Top 100 Most Influential Woman in European Finance five times since 2010.  She has operated as a Managing Director in sales, product development, business development and business leadership functions. Danielle has acted as a Company Director and has been regulated by the Financial Conduct Authority during her career in
financial services. Danielle was Chair of the Board of Trustees for Charis Community Trust, a charity dedicated to release people from cycles of abuse at
home & at work.

Danielle does not provide counselling or any form of therapy or medical advice and makes no warranty whatsoever, whether express or implied, with respect to any product, device or therapy. The services are provided on the strict understanding that Danielle is not able to diagnose or treat medical conditions. These services are not a substitute for the medical treatment of a doctor. She also does not provide financial or legal advice. Any use of the information shared during coaching sessions is entirely at the client’s discretion.

Intellectual Property Rights

Content may be shared in hard copy or digital format with the Client and may contain copyright material, trade names and marks and other proprietary information, including, but not limited to, documents, text, photo, graphics, or video. The Content is protected by copyright law, registered and unregistered trade marks, database rights and other intellectual property rights and owned by QiDanChi Ltd or is third party copyright material owned by a third party. You may
not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit, any of the Content, in whole or
in part except as provided in these Terms of use.

Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of the
Content will be permitted without express permission. In the event of any permitted copying, redistribution or publication of copyright material, no
changes in or deletion of author attribution, trademark legend or copyright notice shall be made.

Brand Marketing

Any use of the QiDanChi brand requires express written permission for the specific use.  The Organisation Clients agree to provide a reference and online review by the most senior employee involved in the implementation of the Coaching services and will allow the use of the Client’s company name and logo in QiDanChi marketing (e.g. verbal use with prospect clients and Danielle’s company website and other marketing documentation).

References

A representative list of references will be provided on request.